Hey, I'm
Sanjali Chandola👋

user researcher and service designer in healthcare

user researcher and service designer in healthcare

2+ years of experience designing user centered solutions

currently: launching conversational ai for EverFriends

What I do?

How I work across research, data, design and strategy

Mixed Methods Research

Qualitative and quantitative methods to uncover needs and inform decisions

Behavioral Insights

Understanding behavior through the lens of psychology and human factors

Experience & Service Design

Designing end-to-end experiences & workflows that are intuitive and user-centered

Systems Thinking

Solving problems by understanding how people, systems, and workflows fit together

My Works

Selected Projects

Usability Evaluation of an online MPH on Coursera

UX research to evaluate and improve the student experience for the online Masters in Public Health program on Coursera

qualitative research • heuristic evaluation • content auditing

Behavioral risk factor analysis for public health

Quantitative research to identify behavioral risk factors and visualize population health trends using public datasets

quantitative research • exploratory analysis • data visualization

Digital Product Design for DanLaw

Interaction design to automate logistics workflows, enterprise dashboards, and improve platform usability

enterprise systems • b2b • dashboard design

Experience Design for Geisinger Health

Research and service design to optimize the referral pathway between Gynecology and Neurology departments for obstetrics patients

qualitative research • service blueprinting • women's health

My Work

Selected Projects

Experience Design for Geisinger Health

Research and service design to optimize the referral pathway between Gynecology and Neurology departments

qualitative research • service blueprinting • women's health

Usability Evaluation of an online MPH on Coursera

UX research to evaluate and improve the student experience for the online Masters in Public Health program on Coursera

qualitative research • heuristic evaluation • content auditing

Behavioral risk factor analysis for public health

Quantitative research to identify behavioral risk factors and visualize population health trends using public datasets

quantitative research • exploratory analysis • data visualization

Digital Product Design for DanLaw

Interaction design to automate logistics workflows, enterprise dashboards, and improve platform usability

enterprise systems • B2B • dashboard design

What I do?

How I work across research, design and strategy

Behavioral Insights

Understanding behavior through the lens of psychology and human factors

Experience & Service Design

Designing end-to-end experiences & workflows that are intuitive and user-centered

Systems Thinking

Solving problems by understanding how people, systems, and workflows fit together

Mixed Methods Research

Qualitative and quantitative methods to uncover needs and inform decisions

What I do?

How I work across research, design and strategy

Mixed Methods Research

Qualitative and quantitative methods to uncover needs and inform decision

Behavioral Insights

Understanding behavior through the lens of psychology and human factors

Experience & Service Design

Designing end-to-end experiences & workflows that are intuitive and user-centered

Systems Thinking

Solving problems by understanding how people, systems, and workflows fit together

Research work

Design work

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